As an Officer in Talent & Organizational Effectiveness, you will provide essential coordination and administrative support for programs designed to enhance employee engagement, organizational culture, and talent management. This role plays a pivotal part in supporting Voice of Employee channels, employee engagement surveys, the Employee Engagement Committee, HR satisfaction surveys, and various talent management activities including talent reviews, potential assessments, and succession planning. You will be responsible for managing accurate records and trackers, preparing routine summaries, supporting employee communications, and following up on agreed actions, all under the guidance of the TOE team.

• Employee Voice and Survey Support (30%): Administer Voice of Employee channels by logging submissions, acknowledging receipt, routing feedback to appropriate team members, tracking status, and compiling survey data. Maintain confidentiality and anonymity as required.
• Employee Engagement Committee and Culture Initiatives (25%): Coordinate committee meetings, prepare minutes, track deliverables, and assist in organizing employee engagement, recognition, wellbeing, and culture-building activities with supporting communications and materials.
• Talent Management Program Support (20%): Provide administrative support for talent reviews, potential assessments, and succession planning by coordinating schedules, collecting inputs, maintaining talent records, and tracking actions.
• Program Records, Tracking, and Reporting (15%): Maintain digital records and trackers for TOE programs, ensure data completeness, prepare progress reports, and assist with presentations and internal reporting including HR audits and ISO requirements.
• General TOE Coordination and Administrative Support (10%): Support project coordination, maintain activity schedules, liaise with stakeholders for logistics, prepare and distribute approved documents, and perform related duties as assigned.

The ideal candidate holds a bachelor's degree in Human Resources, Business Administration, Psychology, or a related field, with 1-2 years of relevant experience in HR administration, employee engagement, or program coordination. You possess a foundational understanding of employee voice, engagement surveys, talent management processes, and organizational culture initiatives.

Key competencies include strong organizational skills to manage schedules and materials, proficiency in survey administration and data handling, and the ability to prepare accurate documentation and reports. You have working knowledge of Microsoft Office applications and relevant HR platforms, coupled with clear written and verbal communication skills. A keen attention to detail, respect for confidentiality, and a service-oriented mindset with a willingness to continuously improve processes are essential. Your ability to plan, prioritize, follow through on tasks, and collaborate effectively with internal stakeholders will ensure your success in this role.